Categories

Site Information

 Loading... Please wait...

Store Policies

Store Policies:

"TERMS AND CONDITIONS"

ALL LOCAL GRAPHIC AND PRINT JOBS REQUIRE A 100% ADVANCED PAYMENT DUE IMMEDIATELY UPON PLACING AN ORDER. IT IS THE POLICY OF Chocolate Says It All .com Inc THAT SUCH ADVANCED PAYMENTS ARE STRICTLY NON-REFUNDABLE. Chocolate Says It All .com Inc DOES NOT GUARANTEE THE EXACT COLOR OR CUTS ON JOBS. BY SENDING SPECIFICATIONS, IMAGES OR FILES TO Chocolate Says It All .com Inc CLIENT REPRESENTS THAT CLIENT IS THE SOLE AUTHOR OF THE WORK AND POSSESSES ALL RIGHTS TO USE SUCH SPECIFICATIONS, IMAGES OR FILES, INCLUDING BUT NOT LIMITED TO ANY EXCLUSIVE LICENSES. CLIENT FURTHER REPRESENTS THAT THE SPECIFICATIONS, IMAGES OR FILES DO NOT INFRINGE UPON ANY STATUTORY COPYRIGHT, COMMON LAW RIGHT, TRADEMARK, LICENSE OR ANY OTHER PROPRIETARY RIGHT. IN FURNISHING SUCH SPECIFICATIONS, IMAGES OR FILES TO Chocolate Says It All .com Inc, CLIENT AGREES TO HOLD Chocolate Says It All .com Inc HARMLESS AGAINST ANY CLAIMS WHATSOEVER ASSOCIATED WITH THEIR USE OR EXPLOITATION. IF DELIVERY IS IMPAIRED BY AN ACT OF GOD, ELECTRICAL FAILURES, AIRLINE DELAYS OR CANCELLATIONS, ETC., Chocolate Says It All .com Inc WILL MAKE A REASONABLE ATTEMPT TO COMPLETE AND SHIP THE CUSTOMER'S JOB; HOWEVER, CLIENT AGREES NOT TO HOLD Chocolate Says It All .com Inc LIABLE IF DELIVERY IS IMPAIRED OR DELAYED BY AN SUCH ACT OF GOD, ELECTRICAL FAILURES, AIRLINE DELAYS OR CANCELLATIONS, OR ANY OTHER UNFORESEEABLE DELAY IN DELIVERY.

​Due to our printing process of chocolates the EXACT COLOR and IMAGERY cannot be guaranteed. Chocolate Says It All .com Inc name and number (at 5 point) will be printed on all Chocolate designed by our staff. In the event that the client requests that Chocolate Says It All .com Inc is not able to tag said artwork, a $10 fee will be added to your invoice. (PLEASE READ LICENSE AGREEMENT BELOW)

​Chocolate Says It All .com Inc POLICY ON PROOFS SENT BY EMAIL OR FAX (ONLY IF WE ARE DESIGNING).  THE PURPOSE OF A PROOF IS TO ELIMINATE ERRORS OR DISSATISFACTION. YOU ARE REQUIRED TO EMAIL US YOUR APPROVAL.  BY APPROVING THE DESIRED IMAGERY ON THE CHOCOLATE, YOU ARE INDICATING THAT YOU ARE RESPONSIBLE FOR ANY CHARGES TO RE-MAKE OR CHANGE A JOB IN THE EVENT THAT YOU SIGNED OFF ON A PROOF THAT CONTAINED AN ERROR (YOUR ERROR OR OUR ERROR) INCLUDING SPELLING ERRORS. WE ALSO REQUIRE ADDITIONAL TIME TO RE-MAKE OR CHANGE YOUR JOB AND THIS WILL EFFECT THE DUE DATE. DESIGN FEE'S ARE NOT REFUNDABLE ONCE AN ORDER HAS BEEN STARTED BY OUR TEAM.

"LICENSE AGREEMENT"

All CHOCOLATES DESIGNED WITH IMAGES BELONGING TO OR LICENSED TO Chocolate Says It All .com Inc INC. WILL BE TAGGED WITH "Copyright 2012 Chocolate Says It All .com Inc and its Li-censors. All rights reserved.

 

All CHOCOLATES DESIGNED WITH IMAGES BELONGING TO Chocolate Says It All .com Inc. THAT CONTAINS A FAMOUS PERSON(S) WILL BE TAGGED WITH THIS ADDITIONAL LINE : "The person/product in this image does not endorse these products, their image is used for illustrative purposes only."

"RESTRICTIONS"


YOU, THE CLIENT, CANNOT CREATE A "SERVICE MARK" OR "TRADEMARK" USING IMAGES BELONGING TO Chocolate Says It All .com Inc OR

ITS LICENSORS. Chocolate Says It All.com Inc U.S. POLICY ON SHIPPING


Chocolate Says It All .com Inc WILL MAKE EVERY NECESSARY ATTEMPT TO COMPLETE AND SHIP THE CUSTOMER'S JOB ON SCHEDULE.  IF A DELIVERY IS IMPAIRED BY AN ACT OF GOD, ELECTRICAL FAILURES, AIRLINE DELIVERY DELAYS, ANY TRANSPORTATION DELAY, OR CANCELLATIONS, OR ANY OTHER DELAY OUT OF Chocolate Says It All .com Inc ' CONTROL, THEN Chocolate Says It All .com Inc WILL ASSIST THE CLIENT IN LOCATING THE DELIVERY.   Chocolate Says It All .com Inc  IS NOT RESPONSIBLE FOR ANY BOXES LOST OR DAMAGED BY THE SHIPPING COMPANY. THE CUSTOMER AGREES NOT TO HOLD Chocolate Says It All .com Inc LIABLE UNDER ANY OF THE ABOVE CONDITIONS. ABSOLUTELY NO REFUNDS.

​Chocolate Says It All .com Inc LOCAL CLIENT ORDERS:
ALL LOCAL ORDERS WILL BE HELD FOR A PERIOD OF 2 WEEKS MAXIMUM.  IF YOU ORDER IS NOT PICKED UP DURING THIS TIME, WE WILL NOT BE RESPONSIBLE FOR YOUR PACKAGE IF IT GETS LOST, DAMAGED OR TRASHED.  TO AVOID ANY OF THESE INCIDENTS, WE URGE YOU TO PLEASE PICK UP YOUR BOX WITHIN A REASONABLE TIME.

​PROOFING:
By the time your job is received by email, all edits should be finalized, the copy carefully proofread and all design issues should be settled. We are not responsible for proofing any submitted jobs and we will not take any responsibility for any copy or design errors committed on your part after submission of work.

​CANCELLING A JOB ALREADY IN PROGRESS:
Due to the nature of the 24 hour turnaround printing, we process jobs as soon as they are paid. If you need to cancel or replace any files on an order you have placed, you must call and speak to a Chocolate Says It All .com Inc Manager no later than 10 minutes after your order is paid. If we can catch the job before it goes to print, we will be more than happy to attempt to replace or cancel the order. If the job is already scheduled for production, you are responsible for full payment when re-making your order including shipping cost.

​ONCE AN ORDER IS PLACED, CLIENT WILL BE IN AGREEMENT TO THESE TERMS.

THANK YOU,
Chocolate Says It All .com Inc